If you are having any kind of issue with your service
please do not hesitate to put in a support ticket here
https://gnzservers.co.nz/supporttickets.php
To cancel your current service you have with us, please follow the below steps:
1) Login to your client panel account
2) Click on "services"
3) Click on the service you no longer want
4) Click the red "Request Cancellation" Button
5) Place feedback if wanting to.
Note: Cancelled services should also cancel any Paypal subscription however Please be sure to check you paypal service that it has been cancelled - if not please do it.